Property Access

I have not completed the online check-in

Three days prior to your arrival, we send an invitation to check in online. Please check your email inbox for a message from hello@attstays.com. If you booked your stay through a third party, such as Booking.com, Expedia, or Agoda, the invitation may have been sent by them.

I have not received the online check-in invitation

If you haven’t received the invitation, please click here to find your reservation using your booking number.

I am unable to complete the online check-in process

If you cannot find your reservation or are unable to check in, please provide us with your email address and call us at +47 90 48 14 05 to inform us of your arrival.

Name (registered on the reservation)

I have checked in, but I do not have the code to enter

The building access code is displayed in your Guest App, in the Help Center section under Building Access Code.

I am visiting someone staying at the property

Please contact the person you are visiting directly so they can come down and let you in.

All other inquiries

Please head on over to our Help Center or call our customer support line at +47 90 48 14 05.